Privacy Policy – UnitMode Platform

This Privacy Policy ("Policy") explains how UnitMode Limited ("Company", "we", "us", or "our"), a company incorporated in Ireland, collects, uses, discloses, and protects personal data when you ("User", "you") access or use the UnitMode platform (the "Platform").

By using the Platform, you consent to the practices described in this Policy. If you do not agree, please do not use the Platform.

1. Information We Collect

1.1 Information You Provide

• Account Information: Name, email address, company name, job title, and password when you register.
• Content and Data: Any content, documents, images, videos, or other materials you upload or submit to the Platform.
• Communications: Messages, feedback, or inquiries you send to us.
• Payment Information: Billing details processed by our third-party payment processors (we do not store full credit card numbers).

1.2 Information Collected Automatically

• Usage Data: IP address, browser type, device information, operating system, pages visited, time spent, and actions taken on the Platform.
• Cookies and Tracking: We use cookies, web beacons, and similar technologies to enhance user experience and analyze Platform usage.
• Log Data: Server logs that record technical information about your interactions with the Platform.

2. How We Use Your Information

We use collected information for the following purposes:

• Platform Operation: To provide, maintain, and improve the Platform's functionality and features.
• Analysis and Insights: To analyze content and provide compliance assessments, recommendations, and insights.
• Communication: To respond to inquiries, provide support, and send service-related notifications.
• Security: To detect, prevent, and address fraud, security issues, and technical problems.
• Legal Compliance: To comply with legal obligations, enforce our Terms of Service, and protect our rights.
• Product Development: To develop new features, improve algorithms, and enhance user experience.
• Marketing: With your consent, to send promotional materials and updates about our services.

3. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process personal data based on:

• Contract Performance: Processing necessary to provide the Platform services you requested.
• Legitimate Interests: To improve our services, ensure security, and conduct business operations.
• Legal Obligation: To comply with applicable laws and regulations.
• Consent: Where you have explicitly consented to specific processing activities.

4. Data Sharing and Disclosure

We may share your information with:

4.1 Service Providers

Third-party vendors who perform services on our behalf, including cloud hosting, payment processing, analytics, and customer support. These providers are contractually obligated to protect your data.

4.2 Business Transfers

In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity.

4.3 Legal Requirements

When required by law, court order, or government request, or to protect our rights, property, or safety.

4.4 With Your Consent

When you explicitly authorize us to share your information with third parties.

We do not sell your personal data to third parties.

5. Data Retention

• We retain personal data for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required by law.
• Account information is retained while your account is active and for a reasonable period thereafter for legal and operational purposes.
• Content and usage data may be retained in anonymized or aggregated form for analytics and product improvement.
• You may request deletion of your data by contacting us at privacy@unitmode.com.

6. Data Security

We implement industry-standard security measures to protect your data, including:

• Encryption of data in transit and at rest
• Access controls and authentication mechanisms
• Regular security audits and vulnerability assessments
• Employee training on data protection practices

However, no system is completely secure. We cannot guarantee absolute security of your data.

7. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data (subject to legal obligations).
• Restriction: Request restriction of processing in certain circumstances.
• Data Portability: Receive your data in a structured, machine-readable format.
• Object: Object to processing based on legitimate interests or for direct marketing.
• Withdraw Consent: Withdraw consent for processing where consent was the legal basis.

To exercise these rights, contact us at privacy@unitmode.com.

8. International Data Transfers

Your data may be transferred to and processed in countries outside your country of residence, including countries that may not provide the same level of data protection. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

9. Cookies and Tracking Technologies

We use cookies and similar technologies for:

• Essential Cookies: Required for Platform functionality and security.
• Analytics Cookies: To understand how users interact with the Platform.
• Preference Cookies: To remember your settings and preferences.

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect Platform functionality.

10. Third-Party Links

The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

11. Children's Privacy

The Platform is not intended for individuals under 18 years of age. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will take steps to delete it.

12. Changes to This Policy

We may update this Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the Platform after changes constitutes acceptance of the updated Policy.

13. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your personal data, contact us at:

14. Data Protection Officer

If you have concerns about how we handle your personal data, you may contact our Data Protection Officer at dpo@unitmode.com.

15. Supervisory Authority

If you are located in the EEA, you have the right to lodge a complaint with your local data protection authority if you believe we have not complied with applicable data protection laws.